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Answers to your Frequently Asked Questions about Glam'r Gear

Search Help Topics about Glam'r Gear Products

Product Support & Feedback

Care Instructions

Cleaning Your Changing Station

Removable Thermal Pouch

Cleaning Mirror


Questions & Answers

The handle on my large bag doesn't extend all the way

Where can I find your bags - are they in a local dance store?

Where are the stabilizers?

The side of my bag is bent! What do I do?

We have seen images of the bag in other colors. Are those available?

What is the weight limit for the garment-hanging bar?

The bars appear to be leaning when I hang garments. Is this normal?

When I extend the uHide hanging bar to use the privacy curtain, I noticed that the extensions droop slightly and are loose. Is this normal?

Why does my bag look different than my friend's?

What are those hoops at the bottom corners of the curtain for?

Are there pockets or pouches for storage inside the bag?

Does the bag come with a warranty?

Is the black bag the same type of vinyl/shiny material as the pink?

Group Orders or fundraisers

What is considered to be a "manufacturing defect" for warranty coverage?

Does the bag need do be against the wall to use the privacy curtain?

Does the fabric rip/tear?

I'd like our dancer to be featured on your Facebook and Instagram - how do I make that request?

How do I store the top garment-hanging bar in the bag?

What's differences between Silky Dance invisible and seamless?

Order Changes / Shipping Requests / Cancels

Oops, I meant to order large (or a different color).. what can I do?

If you haven't shipped yet, can I add some accessories to my order?

Sales / Price Matching


May I request expedited processing?

What is Your Return Address - Return / Exchange Policy?



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